When guide runner Mikail Huggins was asked by a reporter how he works with champion sprinter Libby Clegg, he remarked, "I have to put myself in that situation so when I run with her, we feel as one."
What does it mean to feel as one with another? For starters, it means letting go of the self.

How would you imagine life as a dog who lost a limb?
I’ve asked this question to many people and about 70% respond with “sad” or some variation. This response applies regardless of whether someone likes dogs or whether one has spent time with dogs.

Empathy is a crucial component of human-centered design. However, achieving deep empathy can be challenging when designers approach subjects as separate from themselves. In traditional product design, the designer encounters the subject through the lens of a designer.

Dr. Bernie Glassman was a brilliant aeronautical engineer who worked on some of the most complicated challenges for NASA including early approaches to landing on Mars. Bernie had an incredible mind for science and innovation along with a deep commitment towards social impact. What distressed Bernie most was the growing homeless population that he encountered daily in his town of Yonkers, New York.

For most of my professional career, I prided myself in operating with a sense of urgency, especially in my line of work developing products for people suffering with disease. With this same sense of urgency, I felt a calling towards hospice work and this past year I joined Capital Caring Health as a hospice volunteer.

How close are you willing to get to the people you are seeking to serve?" This provocative question was posed to me when I was leading a team to develop products for people struggling with trauma and post-traumatic stress.